Refund Policy

Returns and Exchanges Policy
We offer a 30-day Refund or Exchange Policy. After 30 days from the day of purchase we are unable to accept any returns or do any item exchanges.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Shipping costs are non-refundable
  • Customer is responsible for return shipping costs, unless the wrong item was received or the item arrived damaged
  • Customer has 48-hours from the day of delivery to notify Goddess I AM of any damaged or defective items

We do not accept returns of stones, crystals or rocks.

Additional non-returnable items: 

  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items
  • Sale items

Partial Refunds:

  • Gently used books
  • Items not in original packaging
  • Items marked as "GIFT" when bought are only available for store credit 

To complete your return, we require a receipt or proof of purchase.

Returns are accepted on a review basis ONLY we hold the right to deny the return if it does not comply with our Return Policy.

Shipping 
Please email us at support@goddessiam.com to initiate a return and obtain an RMA number.

To return your product, please address and mail it to:

Goddess I AM

RMA # 

600 Goodlette Rd. N Ste. 103

Naples Florida US 34102

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.