Returns and Exchanges Policy
We offer a 30-day Refund or Exchange Policy. After 30 days from the day of purchase we are unable to accept any returns or do any item exchanges.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Shipping costs are non-refundable
- Customer is responsible for return shipping costs, unless the wrong item was received or the item arrived damaged
- Customer has 48-hours from the day of delivery to notify Goddess I AM of any damaged or defective items
We do not accept returns of stones, crystals or rocks.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Sale items
- Gently used books
- Items not in original packaging
- Items marked as "GIFT" when bought are only available for store credit
To complete your return, we require a receipt or proof of purchase.
Returns are accepted on a review basis ONLY we hold the right to deny the return if it does not comply with our Return Policy.
Please email us at firstname.lastname@example.org to initiate a return and obtain an RMA number.
To return your product, please address and mail it to:
Goddess I AM
600 Goodlette Rd. N Ste. 103
Naples Florida US 34102
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.